In plain terms
BM-360 is virtual assistant practice software, client billing, and job tracking. Set up on desktop, then run the week from a computer or a phone.
Monthly retainer. 10 hours and monthly retainer. 20 hours. Look like a firm, not a messy inbox.
The week
Cover monthly retainer. 10 hours, monthly retainer. 20 hours, monthly retainer. 40 hours, and overflow hours (beyond retainer) from one price book. Enquiries, bookings and invoices stay together. On a computer or a phone.
BM-360 is virtual assistant practice software, client billing, and job tracking. Set up on desktop, then run the week from a computer or a phone.
The day runs equally from a computer or a mobile. Setup belongs on desktop. Tweaks still work on the phone when you cannot get back to the desk.
Quotes look consistent when monthly retainer. 10 hours, monthly retainer. 20 hours, monthly retainer. 40 hours, and overflow hours (beyond retainer) is priced from one book, not from memory. The book also covers monthly retainers, one-off projects, tools & subscriptions, and specialist support.
Your week
Retainers and one-offs both pay the bills. They shouldn't live in different Word docs and a hopeful memory.
Monthly retainer. 10 hours lives in one document. Monthly retainer. 20 hours lives in another. Scoping, sending, and chasing sit in email until someone follows up.
Packages sit in the price book. You send a professional quote, the client is in one list, and the invoice matches what you agreed.
Virtual assistants keep evenings for thinking, not for rebuilding last year's letter. Recurring work and extras stay visible in the same place.
Here's what your customers see
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Fixed prices on common jobs, quote after a visit for bigger work.
Tax, BAS, and advisory packages for sole traders and small companies. Fixed fees with optional retainers.
Monthly bookkeeping and catch-up work with clear package or hourly pricing.
Strategy sessions, retainers, and growth packages for owner-operators.
Fixed-fee legal packages for common SME and personal matters, with inspect-first for complex work.
Advice packages for retirement, investments, and personal wealth planning.